Delete your WAYA account

Last updated: 23 June 2026

You can delete your WAYA account and its associated data at any time. Deletion is permanent and cannot be undone.

1. Delete your account inside the app (fastest)

1. Open WAYA and sign in.
2. Tap You (your profile, bottom-right).
3. Scroll down and tap Delete my account.
4. Confirm by tapping “Yes, permanently delete my account.”

Your account is deleted immediately and you are signed out.

2. Can’t sign in? Request deletion by email

If you’ve lost access to your account, email privacy@wayahq.com from a device you used with WAYA, and include your @username. We may ask you to confirm control of the account before we delete it, and we will complete verified requests promptly.

3. What gets deleted

When you delete your account, we permanently remove your personal data from our active systems, including:

• Your profile — username, display name, profile photo, and status text;
• Your messages, voice notes, photos, videos, posts, and 24-hour status updates;
• Your contacts, follows, blocks, and reactions;
• Your recovery code, saved devices, and push-notification tokens;
• Any wallet, subscription, or payment records tied to your account.

Conversations you started with other people are not erased for them — your messages are removed and the chat is handed to another participant — so we don’t delete content that belongs to other users.

4. What may be kept, and for how long

• Your data is removed from active systems immediately and is purged from routine encrypted backups within 30 days, after which backups are overwritten.
• We may retain limited records (for example, reports or blocks) only where needed to keep WAYA safe or to comply with the law.

Questions about deletion or your privacy? Contact privacy@wayahq.com. See also our Privacy Policy.