Terms of Service

Last updated: 29 May 2026 · Effective: at launch

Important. This is the publicly hosted version of WAYA's Terms. We are reviewing it with qualified counsel before public launch. Questions: legal@wayahq.com.

1. Agreement

These Terms govern your use of WAYA. By creating an account you agree to them. If you don't agree, don't use WAYA.

2. Who can use WAYA

You must be at least 13 years old (and the age of digital consent in your country) to use WAYA. You must give us a real phone number you control.

3. Your account

• One account per person.
• Keep your phone, SIM, and device secure. If your account is taken over because of weak device security, that's your responsibility.
• You can delete your account at any time in Settings.

4. Acceptable use

You agree not to use WAYA to:

• Send spam, harass, threaten, dox, or incite violence.
• Distribute child sexual abuse material — we report immediately to law enforcement and NCMEC.
• Impersonate someone else.
• Reverse-engineer, scrape, or interfere with our infrastructure.
• Use WAYA for any unlawful purpose under Ghanaian, Nigerian, or applicable law.

We can suspend or terminate accounts that violate these rules. We have no obligation to host any specific content or user.

5. Your content

You own everything you send. By sending it through WAYA you grant us the limited rights necessary to deliver it (store ciphertext, route through our infrastructure, deliver to recipients). We cannot read your end-to-end encrypted content.

6. Paid features (WAYA Plus and future products)

• WAYA Plus is an auto-renewing subscription billed by Apple App Store, Google Play, or Paystack depending on your platform and country.
• Prices are shown in your local currency. Taxes may apply.
• You can cancel any time before the next renewal. Refund policy follows your platform's rules (Apple / Google) or applicable law (Paystack purchases).
• WAYA Pay, Marketplace, and creator features will have their own additional terms when they launch.

7. Service availability

WAYA is provided "as-is" and "as-available". We work hard to keep it up but we make no uptime guarantee. Voice calls require cellular or Wi-Fi connectivity — if your network drops the call, that's not our fault.

8. Disclaimers

To the maximum extent allowed by law, we disclaim warranties of merchantability, fitness for a particular purpose, and non-infringement.

9. Limitation of liability

Our total liability to you for any claim related to WAYA is capped at the greater of (a) USD 50 or (b) the amount you paid us in the 12 months before the claim. We aren't liable for indirect, incidental, or consequential damages.

This doesn't limit liability that can't be excluded by law (death, personal injury, fraud).

10. Governing law

These Terms are governed by the laws of Ghana. Disputes go to the courts of Accra, unless local consumer law gives you a stronger right.

11. Changes

We may update these Terms. Material changes get 14 days' in-app notice. Continued use after the effective date means you accept the new Terms.

12. Contact

• Legal: legal@wayahq.com
• Support: support@wayahq.com